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Check out the latest issue of Connections, our alumni newsletter!

Getting Started

Renfrew’s Intake Process

Step 1: Contact Us


Step 1: Contact Us

  • Reach out to us. We are here for you — whether you are looking for resources, have a question about programming or feel ready to start treatment.
  • There are three ways for you to connect:
    call 1-800-RENFREW
    email [email protected]
    or send us a message using our Live Chat feature.

Step 2: Discuss Your Needs

Step 2: Discuss Your Needs

  • Our Program Information Specialists are available to confidentially answer your questions and discuss your concerns.
  • During your initial call, we will ask some general questions to gain a better understanding of you and your needs.
  • Based on your readiness, we will then schedule an assessment for you to determine the most appropriate level of care.
Step 3: Make A Plan

Step 3: Make A Plan

  • An experienced Renfrew clinician will conduct a comprehensive assessment to evaluate your physical, mental and social health.
  • Then, we will collaborate with your current treatment team to develop a plan to support your needs and goals.
Step 4: Take Action

Step 4: Take Action

  • Welcome to The Renfrew Center! On your first day, you and your loved ones will be provided with materials further orienting you to Renfrew’s program, your clinical team and the patient community you will be working with.
  • Begin treatment with a customized plan based on your individual needs and receive expert care as you begin the path to recovery.

How Can We Help?

We know this can be a difficult time for you and we are here to help navigate the admissions process. Take the first step by contacting us today — call 1-800-RENFREW, email [email protected] or send us a message through our Live Chat.

Reach Out to Us

Call 1-800-RENFREW (736-3739)

Talk with a Program Information Specialist at the number above to learn more about our
services and to schedule an assessment. Or, fill out the information below and we will contact you.

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